Shipping Information
Effective Date: 10/31/2024
At Fynch, we work with our brand partners to ensure your orders are delivered safely and efficiently. Here's everything you need to know about our shipping processes and policies.
Multiple Carriers
We work with trusted shipping partners to provide reliable delivery options.
Multiple Addresses
Ship items to different addresses in a single order for convenient gifting.
Real-Time Tracking
Track your packages in real-time with detailed delivery updates.
Delivery Support
Get assistance with any shipping concerns through our dedicated support team.
Shipping Methods and Timeframes
Each brand partner on Fynch offers different shipping methods. You'll see the available options and estimated delivery times during checkout:
- Standard Shipping: Typically 5-7 business days
- Express Shipping: 2-3 business days
- Next Day Delivery: Available for select items and locations
Multiple Address Shipping
Shopping for multiple locations? Fynch makes it easy to send items to different addresses in a single order:
- Enable "Ship to multiple addresses" in your cart
- Select different shipping addresses for each item
- Review shipping costs for each destination at checkout
International Shipping
International shipping availability and rates vary by brand partner. During checkout, you'll see if international shipping is available for your items and location.
- Customs and Duties: Additional fees may apply based on your country's import regulations
- Tracking: International tracking available where supported by the carrier
Order Tracking
Stay informed about your delivery status:
- Tracking information sent via email once your order ships
- Real-time updates in your Fynch account
- Carrier tracking links for detailed delivery information
Shipping Restrictions
Some items may have shipping restrictions due to size, weight, or content. These will be clearly marked on the product page and during checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact our support team within 48 hours of delivery
- Provide photos of damaged items when applicable
- We'll work with the brand and carrier to resolve the issue
Contact Information
For questions about shipping or delivery, please contact us at support@shopfynch.com.
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