Shipping Information

Effective Date: 10/31/2024

At Fynch, we work with our brand partners to ensure your orders are delivered safely and efficiently. Here's everything you need to know about our shipping processes and policies.

Multiple Carriers

We work with trusted shipping partners to provide reliable delivery options.

Multiple Addresses

Ship items to different addresses in a single order for convenient gifting.

Real-Time Tracking

Track your packages in real-time with detailed delivery updates.

Delivery Support

Get assistance with any shipping concerns through our dedicated support team.

Shipping Methods and Timeframes

Each brand partner on Fynch offers different shipping methods. You'll see the available options and estimated delivery times during checkout:

  • Standard Shipping: Typically 5-7 business days
  • Express Shipping: 2-3 business days
  • Next Day Delivery: Available for select items and locations

Multiple Address Shipping

Shopping for multiple locations? Fynch makes it easy to send items to different addresses in a single order:

  • Enable "Ship to multiple addresses" in your cart
  • Select different shipping addresses for each item
  • Review shipping costs for each destination at checkout

International Shipping

International shipping availability and rates vary by brand partner. During checkout, you'll see if international shipping is available for your items and location.

  • Customs and Duties: Additional fees may apply based on your country's import regulations
  • Tracking: International tracking available where supported by the carrier

Order Tracking

Stay informed about your delivery status:

  • Tracking information sent via email once your order ships
  • Real-time updates in your Fynch account
  • Carrier tracking links for detailed delivery information

Shipping Restrictions

Some items may have shipping restrictions due to size, weight, or content. These will be clearly marked on the product page and during checkout.

Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Contact our support team within 48 hours of delivery
  • Provide photos of damaged items when applicable
  • We'll work with the brand and carrier to resolve the issue

Contact Information

For questions about shipping or delivery, please contact us at support@shopfynch.com.

Need Help with Shipping?

Our support team is here to help with any questions about shipping methods, tracking, or delivery issues.

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